Ans. The dates are 19-23 May, 2021 and will be held in Virtual Modeonly at www.ihgfdelhifair.in
Ans. It is a purely business oriented fair open only to business visitors. No Retail or Local order booking is made at this fair. By and large only foreign buyers visit this fair to source their requirement. However, Volume retail buyers representing domestic retail chain are also encouraged to visit the fair.
Ans. The Product categories on display are as under:-
Ans. Export Promotion Council for Handicrafts(EPCH) is the organizer of the fair. Complete address is given below:
Export Promotion Council for Handicrafts
"EPCH House", Pocket 6&7, Sector 'C', LSC, Vasant Kunj, New Delhi (India).
Phone: +91 11 26135256 / 57 / 58
Ans. The platform is made user-friendly with easy access to exhibition halls, lobby, Auditorium, Trend Pavilion, Resource Centre.
Ans. Yes, the fair timings are 11.00 am to 11.00 pm (Indian Standard Time), although virtual trade fair platform is open 24 hrs during fair dates. One can register and visit the fair as per their time zone till the close of the show.
Ans. No, you do not have to download or install anything to access this event. You only need an internet connection on your computer, ipad or mobile.
Ans. Click on the Register tab on the fair website www.ihgfdelhifair.in and fill in the details and click on Submit. For any help, refer to the Visitor Guide. After successful registration, your login details will be sent on your registered email. Please do not share your username and password with anyone.
Ans. You have the option of resetting your password through “forget password” available at visitor’s login page.
Ans. In case you are unable to login, kindly contact at firstname.lastname@example.org or you can chat with the person available on our fair website www.ihgfdelhifair.in or contact Mr. Manish Sharma (Mobile No. 8800100234)
Ans. No. The registration is free for all the Overseas Buyers, Buying Agents and Domestic Volume Buyers. Entry to this B2B fair is on the basis of Registration of business visitors and due verification from the organiser’s end.
Ans. In the exhibitor’s booth, multiple options are available to interact with exhibitors through WhatsApp, video call, email, chat.
Ans. Yes, the buyers and exhibitors can chat in chat box in select non-English language options and the Indian exhibitors will see the chat in English or Hindi. This is a convenient option and will facilitate your business meeting.
Ans. List of exhibitors is avaibale for visitors on the virtual fair plateform, in resouce center section. Please visit & register www.ihgfdelhifair.in to visit the fair.
Ans. The rules for import from India/export from India are simple. The Indian exporter has to book an order with the overseas buyer. In other words the overseas buyer has to finalise orders with the exporters from India for import into his country. The Indian exporter will complete all procedural formalities with respect to documentation, taxes, duties etc.
Ans. A written complaint can be made to Mrs. Renu Gupta at email email@example.com or a phone call may be made to 0091-11-26135256 Extension 106. However, it may please be noted that Council is not a legal or arbitration body. The Council will make its best efforts to resolve the dispute between buyer and seller and provide amicable solution to the affected party.
Ans. Buyer's helpline : +91-8800094195 (firstname.lastname@example.org)
Exhibitor’s helpline : +91 9958882464 (email@example.com)
Buying Agents helpline : +91 9350202196 (firstname.lastname@example.org)
Domestic Volume Buyers Helpline : +91 9711364656 (email@example.com)
Toll Free Number : 1 888 664 8664 (USA & Canada)
Please send an email to firstname.lastname@example.org for any technical assistance. You will receive a reply within 24 hours.
These FAQs are of general nature and are illustrative only. However, any specific queries are to be dealt as per guidelines/terms of the EPCH and one can also contact the above helpline numbers or Mrs. Bimla Saini at email@example.com (Mobile No. +91 98187 25553)